IT is the now fourth utility, after your gas, electric and water; it has to ‘just work’ because it is integral to the business critical functions of your school, so you have to be able to take your IT for granted like this…
Your staff and pupils can work together anywhere without any fuss
Pupils can access their homework online, collaborate with their peers easily.
Teachers can review progress, mark work and provide feedback quickly and efficiently.
You don’t print out work to mark it, or have to hand out worksheets at the start of the class.
Any issues are fixed quickly and effectively when you raise them
Your technicians have good processes in place so that calls are effectively prioritised.
Any issues that directly affect lessons that are imminent or underway are top priority.
There is no favouritism where one teacher’s issues are fixed before another’s.
You don’t have many issues in the first place
Your technicians are proactively checking for problems so they find them before you do.
Your network is continually monitored for potential future issues.
Your user’s IT experience is scrutinised to ensure they don’t have interruptions to lessons.
Your network is modern and reliable
Your technicians are up-to-date on the latest solutions that work best in education.
Your devices are refreshed regularly to ensure they don’t cause frustrations.
Your internet connection is safe, effectively filtered, fast and reliable.
You know your IT is good value for money
Your technicians explore and embed potential cost saving opportunities.
Your current assets are used in the best way, and for the maximum impact on attainment.
Your in-house technicians support your teachers to use IT in the most effective ways.
In today’s world of ‘big data’ there is no excuse for poor management of IT. With the right tools in place there is no reason why you can’t have complete availability and total trust in your network. It’s not easy to do this completely in-house, but with the right combination of your technicians supported by well-aligned bought-in expertise and services, a model where reliable IT is 100% available is now more than within reach and can be cheaper than an in-house service.
If your IT isn’t the most reliable, innovative or cost-effective, but it’s always been like this so you’ve learned to live with it, then it’s time to make a change for the better.
Find out how at www.rm.com/ITjustworks