“This programme encourages and equips staff to make their own decisions about what’s best for customers as situations arise,” comments Toshiba TEC’s marketing director Steve Hewson. “Like any large company, we have formal processes that make most things happen smoothly. But if they don’t work for whatever reason, there’s a framework that allows them to step outside the process safe in the knowledge that they will be supported by the organisation.”
Middlesex is acknowledged as the sector leader in Work Based Learning.
“Full credit to Toshiba TEC for being risk takers – they wanted to be different and help staff think in innovative ways to be more productive and our partnership supports that ambition,” says manager of business & organisational development Alex Mortimer.
01932 580285 www.toshiba.co.uk/imaging
